231: Who Likes Using Ugly Software?

Episode 231 · March 14th, 2017 · 33 mins 1 sec

About this Episode

Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug.

Thank you to our sponsor this week, FreshBooks

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