203: Worry Beads on Business Chains

Episode 203 · July 25th, 2016 · 45 mins 57 secs

About this Episode

Ben receives some insight on customer referrals for FormKeep, applies his pricing philosophy to Hound, and realizes a personal blind-spot when it comes to customer satisfaction. On Upcase, Chris patches an automated follow-up messaging bug leading to enhanced focus on server-side analytics, welcomes Tyson to the team to begin work on trail mapping course content, and soft launches the Fundamentals of TDD trail.

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